Items where Author is "Pandian, Sivamurugan"
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Number of items: 2.
Article
Annamalah, Sanmugam and Munusamy, Jayaraman and Chelliah, Shankar and Sulaiman, Mohamed and Pandian, Sivamurugan (2011) Service quality transformation and its impact on customer satisfaction and loyalty in Malaysian retail banking sector. World Applied Sciences Journal , 15 (10). pp. 1361-1368. ISSN 1818-4952
Book
Omar, Roziah and Sanusi, Zainal Abidin and Pandian, Sivamurugan (2014) Kepimpinan Institusi Pengajian Tinggi dan transformasi kesejahteraan sosial negara. Pusat Pengajian Sains Kemasyarakatan, Universiti Sains Malaysia, Malaysia. ISBN 9789671060247